World Bank Fraud and Corruption Investigations Hotline
P.O. Box. PMB 137
4736 Sharon Road, Suite W
Charlotte, NC 28210
USA

Montevideo, 18th July 2001

Dear Sirs,
Please consider the following

Appeal for investigation on Development Gateway for "misuse of Bank funds or positions"

Summary

We believe that in the formation of the World Bank’s Development Gateway internet initiative several irregularities have been committed that should be reported and investigated. These include a misuse of Bank funds and positions, gross waste of Bank funds, cost mischarging or defective pricing and perhaps even fraud and misleading of public opinion.

The Bank has allocated around $7 million to this scheme, creating a website which is shortly to be transferred to be managed by a new foundation.

We are concerned that Bank funds are being spent without proportion to the expected results to create a website intended as a public relations tool. While it is a legitimate activity for the Bank to defend itself from criticism, it is a clear misuse of funds to divert to public relations monies intended to combat poverty. Further, it is a gross violation of editorial ethics to misrepresent a propaganda operation as a genuine independent Internet portal about development in the Internet. Potential donors are being misled to make grants to a supposedly independent Foundation that in fact is just an appendix of the Bank.

The Gateway was not requested by any of the Bank’s intended beneficiaries and will only benefit a private entity created by the Bank and whose governance is still largely unknown. That entity, formally a US foundation, is using Bank monies to contract services from the Bank without any bidding process like those the Bank usually requires from its grant recipients.

We are also concerned that senior World Bank managers, especially the Bank’s President James Wolfensohn and the former Vice President for Human Resources, Richard Stern, have used their positions at the Bank to create a new organisation in which they will hold positions and presumably extract private benefits, distracting time from their core tasks and using the diplomatic energy of their positions at the Bank to promote the initiative and raise funds for it.

This appears to contradict the guidelines on "misuse of Bank funds or positions".

The document called Ethical Guide For Bank Staff Handling Procurement Matters In Bank- Financed Projects states that:

"In dealing with procurement matters, Bank staff shall […]

avoid strictly any conflict of interest or even the appearance of a conflict of interest in any matter related to the performance of the staff member's duties; [and …]

disqualify him/herself from outside employment or activities, including dealings with former or future employers and employment after separation, that conflict with his/her Bank duties and responsibilities. "

Whilst the Development Gateway is not a classical Bank procurement situation, the same standards should surely apply to the Global Development Gateway but this has not been the case in practice according to the evidence we offer below.

No similarly detailed definition is offered by the Bank of the concepts of "waste of funds", "cost mischarging" and "defective pricing", probably because they are obvious. In this case, 7 million dollars have already been spent and some 30 million dollars a year are budgeted for a website that will not be sustainable even if the declared targets are met. The money already spent and the sums requested to continue the activity are disproportionate with the product they are supposedly paying for.

It is obvious that many public-interest or educationally oriented activities may require permanent subsidies. But in this case it should be taken into account that no external actor has demanded the creation of such a site, that two regional consultations with civil society organizations (in Africa and Latin America) failed to support the proposed Gateway and that solid criticism was raised and never properly answered during lengthy on-line consultations. Many international websites on development already have been created by multilateral agencies and NGOs. In all countries where the Development Gateway plans to establish "national gateways" Internet portals already exist, as can easily be found by looking in the Yahoo directory. Instead of contributing to develop national capacities, the Development Gateway plans to establish subsidized state-run media operations that will compete unfairly with existing efforts.

There is already solid criticism against the Bank (an intergovernmental body) engaging in media activities. Through this new "Gateway" further state control of the media is promoted, contradicting the Bank’s declared policies.

 

Further details

1. In his Memorandum to the Executive Directors, dated June 27, 2001, The World Bank’s president James Wolfensohn, informs that "the World Bank Group is considering contributing [to the Development Gateway] an additional $5 million over the next three years from its Development Grant Facility, subject to Board approval. A request for the first tranche of this contribution, $1 million for the FY02 has been endorsed by the Development Grant Facility Council." This makes it clear that the grants allocated to the Gateway were intended for development purposes.

2. Yet, an internal Bank document (SecM2001-0048) of January 26, 2001, titled Strategic Directions for External Affairs: Facing Challenges, Defining New Opportunities, states (page 12) that "the External Relations Department aims to [adopt] cyber-campaigning approaches using the Internet and mass electronic mail responses to reply to critics. The Development Gateway offers an opportunity for a quantum leap in the development community's ability to network online and engage with new audiences." The text is clear in the revealing what the real purpose of the Gateway is: to influence public opinion in favor of the "development community", which in this case means clearly the Bank itself. We consider that it is a deviation of funds to spend for public relations monies intended to combat poverty. Further, it is a gross violation of editorial ethics to misrepresent a propaganda operation as a genuine independent editorial activity.

3. The creation of a new "Gateway Foundation" to run the portal was announced by the Bank as a reaction to the criticism that a portal run and funded by the Bank would not be a credible source of independent information. Yet, the Foundation will contract the Bank to provide staff, infrastructure and services necessary for it to function. Any legitimate independent recipient of Bank funds is required to conduct an open bidding process before contracting services from third parties. Why was the foundation exempted from this rule? On what basis has the Bank decided to fund an entity even before it was properly created? If it is true that this "Independent Foundation" is contracting back to the Bank, staffed by the Bank, situated in the Bank, entirely designed by the Bank and largely capitalized by the Bank, we may be facing a case where eventual donors and perhaps even the American authorities that granted it legal status as a non-profit organization, may have been deceived in their good faith to accept a non-existing independence.

4. According to its business-plan, the Gateway should achieve in five years, five million pageviews a month. This is a huge amount of money for a very limited achievement. If such a site carried one "banner" (advertisement) per page and was paid for it the high sum (according to present-day standards) of $50 per CPM (thousand ads displayed), it would receive, after five years a quarter million dollars a month and still be operating at a huge loss (i.e. receiving large subsidies), even while having achieved its pre-defined target. The present and futures subsidies of the operation are mainly going to benefit a highly paid staff, currently working for the Bank and in the future for a Bank-subsidized foundation. The signatories of the present claim have had the experience of building a Southern-based national portal in Uruguay now delivering one million pageviews a month in two years with less than half a million dollars of total expenditure. (http://www.uruguaytotal.com). To spend over a hundred of million dollars (according to the expenditure projections) in a website of global interest expected to achieve in five years just five times the present usage of a local interest portal in a developing country of only 3 million inhabitants seems to be a case of overspending that needs scrutiny.

5. Frank Vogl, vice-chairman of Transparency International, senior ethics advisor to the Ethics Resource Center and World Bank's Director of Information and Public Affairs from 1981 to 1990, recently stated that "we do not believe this (the training of journalists) is an arena that aid agencies — bilateral or multilateral — should enter. These agencies are government-owned and work first and foremost for governments. There are good reasons not to support state-owned media. Therefore, I suggest that it is inappropriate for state-run agencies, including the World Bank, which is totally publicly owned, to engage in media training programs. I appreciate that this is something that the World Bank and the World Bank Institute may find hard to swallow, because they have some expert staff who have sought to train journalists in developing countries. The Bank needs to understand it lacks broad credibility in this specific field, and its engagement is inconsistent with its own research that finds state media so wanting. If the Bank wants to be engaged in this area, then it should provide funding to the excellent independent institutes of journalism training that abound." (see the whole text at http://www.mediachannel.org/views/oped/vogl.shtml ). These same concepts apply also to the creation of "portals" or "websites", which are essentially editorial and journalistic activities. The Bank already has a "window", called InfoDev, to support Internet-related initiatives and it also has its own website to address the need of informing the public about its activities. Overfunding an unnecessary activity is a misuse of funds. Creating and promoting a "trademark" and a website with public monies and then giving away that asset to a private institution not accountable to the public is a dubious operation that requires close scrutiny.

6. Richard Stern, World Bank Vice President for Human Resources until the end of last year, is now acting CEO for the Gateway Foundation. We believe that he used his position during the final months of last year in a way that transgressed a reasonable understanding of his role as Vice President for Human Resources and which appears to have resulted in a new position for him outside the Bank. We believe it was inappropriate for him to spend his time last year while employed by the Bank working to found a new institution from which he may now or in the future receive remuneration and recognition. This appears to be in contravention of the above statement from the Ethical Guide, covering "outside employment or activities".

We request that you examine Mr Stern’s activities over the last year in connection with the Gateway. In particular his activities at the Annual Meetings in Prague and thereafter where it is reliably reported that he was active in meetings to promote the idea of the Gateway, for example in the UK. Witnesses to Richard Stern’s attendance at meetings in Prague and in the UK can be provided on request. We assume there were many other such meetings in other countries, but cannot confirm this at this time.

7. We believe that similar arguments can be extended to Mr Wolfensohn, who is rumoured to be lining up to be the director of the Gateway Foundation. It is unclear what remuneration or benefits he may receive in this role while remaining as Bank President (or thereafter), but we believe that again there is a conflict of interest involved in the Bank spending $7 million on establishing an initiative, floating it off as an ‘independent’ entity, then providing up to three directors and the CEO for the Foundation.

8. This procedure is hard to justify in the Bank, a publicly funded institution which is supposed to work to promote the public interest. The principles in the Ethical Guide for Bank Staff should apply to all such institutions. Particularly so for an organisation which, like the Bank, works in many countries to promote good governance and anti-corruption initiatives. (Ref, Wolfensohn’s speech at The 9th International Anti-Corruption Conference, Durban 10 to 15 October 1999 http://www.worldbank.org/wbi/gac/gac_pdfs/durban-jdw.pdf ).

9. Clearly the Bank, which is talking about transparency and good process in the use of public sector funds, must at all costs avoid perceived or actual conflicts of interest regarding the use of Bank time and money. Bank President Wolfensohn stated that "we have looked, in terms of our approach, at the issue of governance, at the issues of legal and judicial reform. We have also said that the same applies to financial systems. You cannot have equity, you cannot have opportunity unless you have a smoothly and appropriately administered financial system. And that was most recently proven in Korea, Thailand and Indonesia in the Asian crisis. And, of course, one needs to confront, in all of these places, the issue of corruption." Comprehensive Legal And Judicial Committee Plenary Session, 5 June 2000.

These allegations are troubling in themselves, but all the more so as we and many others have been arguing for over a year that the Gateway represents an unneeded, heavily-subsidised initiative which will compete unfairly and in a damaging manner with existing country- and topic-focussed internet sites. (See, for example Roberto Bissio’s 20 July 2000 message archived on: www.bellanet.org/gdgprinciples).

We therefore request you to investigate this matter seriously. Please get back in touch with us if you require further information.

Roberto Bissio and Dr. Carlos Abin

About the claimants:
Mr. Bissio, a journalist, is coordinator of Social Watch (
www.socialwatch.org) and Latin American secretary of Third World Network. He is a member of UNDP’s civil society advisory committee and has written extensively on the role of information technologies in development. 
Dr. Abin is Executive Director of the Instituto del Tercer Mundo (
www.item.org.uy). As a lawyer he has advocated diverse actions in defence of the environment, freedom of communications and defence of human rights. 
Both claimants are Uruguayans, working from Montevideo: c/o ITeM, Jackson 1136, Montevideo 11200, Uruguay 
Phone: +598 (2) 4196192, Fax: +598 (2) 4119222.

 

Annex:

Ethical Guide For Bank Staff

Handling Procurement Matters In Bank- Financed Projects

Date: April 23, 1998
To:
Procurement Family and Accredited Staff
From: Katherine Sierra, Director and Head, Operational Core Services

1. The Bank's Code of Professional Ethics issued in September 1994, summarizes the rules of conduct contained in the Articles of Agreement, the Staff Principles and the Staff Rules. It stresses that the highest level of professional ethics is expected from staff members. To facilitate compliance, Staff Rule 3.01, "Outside activities and interests" is circulated each year. This Rule authorizes the issuing of additional rules requiring some or all members in an organizational unit to avoid specified kinds of activities because of the staff members' duties.
2. This memorandum is being circulated to reiterate the importance of the Code to staff handling procurement in Bank-financed projects and to provide a motivating force in the day-to-day ethical behavior of the staff. The Bank is increasingly helping countries in their efforts to reduce corruption, and it is essential that these efforts be balanced by internal efforts to maintain the highest ethical approach to procurement.
3. Bank staff handling procurement in Bank-financed projects should be particularly aware of the requirements imposed by chapter three of the Principles of Staff Employment, which set out the broad principles of integrity, independence and discretion that constitute the ethical behavior of staff. In dealing with procurement matters, Bank staff shall exercise objective impartial judgment, and carry out their duties with due care and competence. Against this background, staff shall:

· avoid strictly any conflict of interest or even the appearance of a conflict of interest in any matter related to the performance of the staff member's duties;

· respect the confidentiality of information received in the course of duty and never use it for personal gain, as stated in Section 4.01 of Staff Rule 3.01. Information given in the course of duty should be true and fair and never designed to mislead;

· decline acceptance directly or indirectly of any gratuity, gift, favor, entertainment, or anything of monetary value from anyone who has an interest in seeking business in Bank related projects. Exceptions are authorized in section 4.05 of Staff Rule 3.01;

· disclose to his/her line manager any personal interest which may influence or appear to influence the staff member's impartiality in any matter relevant to his or her duties; and

· disqualify him/herself from outside employment or activities, including dealings with former or future employers and employment after separation, that conflict with his/her Bank duties and responsibilities, except as provided in Sections 4.02, 4.03 and 6.02 of Staff Rule 3.01.

4. The above provisions are not intended to cover every situation which may arise in handling procurement matters. It is understood that the staff member's self-discipline and sense of higher duty will underlie the observance of these provisions.
http://www1.worldbank.org/publicsector/anticorrupt/ethicalguide.htm

Chasque

The World Guide

Social Watch

Third World Network

Revista del Sur


Tercer Mundo Economico


Choike

MDB - Energy


Red Bancos

Nexo

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